Frequently Asked Questions
If you have a question that isn’t answered on this page then please feel free to contact us
Can you capture more than one person at a time?
Yes. We can capture a maximum of 7 people at any one time.
What are the figurines made from?
The material used is a composite sandstone that is laid down in full colour 0.1mm layers and then fused together during the 3D printing process.
How big are the figurines?
Our standard sizes are 5 inches for children and 7 inches for adults and this is based on a rough scale 1:10. Please note shoes, caps and certain hairstyles will add to your body height. Larger sizes are available on request.
How old do you have to be?
Our 3D photo booth can capture children of all ages, but babies must be accompanied by an adult.
Please define the pricing for babies and children.
For pricing purposes, we consider a baby to be up to the age of 2 years old and a child to be up to the age of 16 years old.
Can I order more than one copy?
Of course you can! Just tell us at the time placing your order, we can always order more copies or reprints.
When is payment required?
Payment is taken on the day of the booking. We prefer debit and credit cards, but we also take cash.
When will I receive my B3D?
We aim to dispatch your B3D within 2 weeks of your booking. Should you require it earlier, please do let us know and we will try to accommodate you. In the interim, we will send an email to you of your 3D image shortly after your scan, that you will be able to view online and share with friends via social media.
How long is a B3D session?
The session will last 15 minutes depending on how large your group is. For larger groups, it will take approximately 30 minutes. Depending on the session you choose, our booking calendar will automatically calculate the ideal time-slot for you.
Can I have my figurine on a base?
Yes, no problem! We will however, need to charge a little more and there is a cost per person. See our bookings page for prices.
Is 3D scanning harmful to my body?
No, not at all! Our technology is a combination of digital cameras and projectors and the pictures are taken in a millisecond. It is just the same as taking a photograph!
Can I request a larger size figurine?
Of course, please contact us directly for a quote on larger sizes. The largest sizes we can go up to is around 12-13 inches tall.
Can I send a photo of me instead of getting 3D photographed in person?
Alas, no! In order to give you the best quality 3D print, we do need to capture your 3D photo in person.
Where are you located?
Currently we are based at the Ground Floor Atrium at Whiteley’s Shopping Centre near Hyde Park in London W2 4YN. The nearest underground stations are Queensway and Bayswater.
What is the turnaround time?
We aim to dispatch within 2-3 weeks of your scan, but if you are in a hurry to receive your B3D please contact us and we will try our best to accommodate you in 48 hours.
How do I book a B3D?
It’s simple! Click Book Now